FIND YOUR ANSWERS!

Shipping methods 

Does JUNGL ship worldwide? 

Absolutely! We ship all over the world. 

 

Delivery 

To deliver within The Netherlands we use PostNL and DHL. For all the other countries we use DHL. 

If you have any questions about the delivery service, please email us at info@junglamsterdam.com and we will answer all your questions.  

 

Delivery Time 

We will deliver your order within 1-2 workingdays. 

 

Do I need to sign for my order when it arrives? 

You will not be required to sign for your order. 

 

Payment methods

What payment methods do you accept? 

We accept payment by iDeal and creditcard. 

 

Sizing

Where can I find information about sizing? 

You can find the size information in the size chart. If you are unsure about your sizing please email us at info@junglamsterdam.com and we will provide personal assistance in finding your perfect fit. 

 

Order

I haven’t received my order confirmation!

We will send you an order confirmation to your email with the details of your order. If you haven’t received a confirmation within 24 hours after your purchase, please check your spam folder. If you still can’t find anything, please contact us. Always make sure to enter the correct e-mail when completing your order! 

 

Can I return my order?

Yes, you can return your order! Returns can be accepted within 14 days after delivery. You can only return your items if they are unused and the hygiene protection is still intact and attached, as well as the tags. We don’t accept items without labels or hygiene protection. 

 

Product information

Where is your swimwear manufactured? 

All of our swimwear is proudly and ethically manufactured in Portugal. We only work with partners who share our values and believe in ethical production. See ‘Our story’ for more information! 

 

What is your swimwear made out of?

Our swimwear is made of ECONYL® Regenerated Nylon from discarded fishing nets and other nylon waste. 

 

Garment care

How do I care for my swimwear? 

Click here for our tips about garment care.